Frequently Asked Questions
Booking a room
Unfortunately not. This house is especially meant for young students .
Yes, if you want to book a room at SGHG, you need to be between 18 and 28 years old.
Due to hygienic reasons bedlinen is not included.
The rooms and studios all have a closet, a double bed, a desk, floor heating, lighting and a sink. The studios (category D) are also equipped with a luxury kitchen, bathroom and a washing machine.
The rooms and studios are for 1 person.
Smoking is not allowed inside the rooms or general areas of SGHG. You can smoke outside with the condition that you will clean up the cigarette butts so it doesn't bother anyone.
Check-in is possible from 14:00 in the afternoon. If you would like to check-in earlier just send us a message and we will see if that's possible.
Our office does not provide space to store luggage. We use the reception of Hotel Miss Blanche to meet new tenants but it is not possible to store luggage there. If you travel by train, maybe you could rent a locker at the train station.
Due to hygienic reasons the mattress is not included. We can arrange a mattress for you so it will be in your room or studio at your arrival.
The rooms (category A, B, C) all share the kitchen, bathing and washing facilities with 10 persons on each floor. The studios (category D) all have their own kitchen, bathroom and washing machine. The studios can use the same dryer as the rooms.
We only communicate by e-mail. If you send us a message using the contact form on the website we will reply a.s.a.p.
In order for us to provide the tenants a calm and quiet living environment, unfortunately it is not possible to view the rooms. Check out the 3D tour on the website. This will show you the quality and living space that we offer.
If you send us a message using the contact form on the website and inform us of the category of your choice and the period you would like to book, we will inform you a.s.a.p. about the availability.
You can send us a message using the contact form on the website. Please fill in all the fields and we will get back to you a.s.a.p.
About the building
The city has several places outside the premises of SGHG where you can park your bicycle. We do advise you to invest in a good lock.
No, the tenants are responsible for taking out the trash and empty bottles.
You share the facilities with 9 other tenants, so 10 in total.
Unfortunately pets are not allowed.
On each floor live 10 persons.
Yes you can, but please be aware that there are costs involved.
If you decide to leave earlier of course that is up to you, but you will still be responsible for the rent until the end date of your agreement.
You can send us your request using the contact form on the website and of course we will try to fulfil your request, however we cannot guarantee that you will be on the same floor as your friend
The first payment can be done by credit card or bank transfer. For the following months we will debit the rent automatically from your (European) bank account using a debit authorization form.
It is prohibited to settle the rent payments with the deposit.
No, the total amount of the deposit needs to be paid upon booking.
We charge a reservation fee of EUR 50,- upon booking
No, the deposit will be transferred to your bank account.
After the room is returned to us in the same condition as you received it when you moved in, we will transfer the deposit back to your account a.s.a.p. but at least within 14 days.
The amount for the deposit is EUR 1.200,-